Last Updated: 11/10/2023
At Molly's Windows, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, make online bookings, or contact us via email or phone. By using our services, you agree to the terms and practices described in this policy.
1. Information We Collect
a. Personal Information: We may collect personal information such as your name, contact details, including email address and phone number, and billing information when you make a booking or inquire about our services.
b. Booking Information: When you make a booking on our website, we may collect information related to your preferences, requested services, and payment details.
c. Device Information: We may automatically collect information about your device, including your IP address, browser type, and operating system, to improve your experience and for security purposes.
2. How We Use Your Information
We use your personal information for the following purposes:
a. Booking and Services: To facilitate and manage your bookings, provide the services you requested, and to communicate with you about those services.
b. Communication: To respond to your inquiries and keep you informed about your bookings, updates, and relevant information.
c. Marketing: With your consent, we may use your email address to send you promotional information about our services, special offers, and newsletters. You can opt-out at any time.
d. Analytics: To analyze website usage, improve our services, and enhance user experiences.
3. How We Share Your Information
We may share your information with trusted third parties in the following situations:
a. Service Providers: We may share your information with service providers who help us deliver our services, such as payment processors and email marketing platforms.
b. Legal Obligations: When required by law or to protect our rights, privacy, safety, or property, we may share your information with law enforcement or regulatory authorities.
c. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
4. Data Security
We take appropriate measures to safeguard your personal information. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
5. Your Choices
You have the following rights regarding your personal information:
a. Access: You can request to access the personal information we hold about you.
b. Correction: You can request to correct inaccuracies in your personal information.
c. Deletion: You can request to delete your personal information, subject to legal obligations.
d. Opt-Out: You can opt-out of receiving marketing communications at any time.
6. Cookies
We may use cookies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
7. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any significant changes.
8. Contact Us
If you have questions or concerns about this Privacy Policy or your personal information, please contact us at admin@mollyswindows.co.uk
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and practices. Your continued use of our services constitutes your acceptance of any updates or modifications to this Privacy Policy.